In this channel, you will find different training videos on ITS supported software and services.
…Read more
Less…
-
In this video, learn how to forward calls on your desk phone.
CallForwarding
-
In this video, learn how to turn a call on your desk phone into a conference call.
ConferenceCall
-
In this video, learn how to create a shortcut.
ERCreating_Shortcut
-
In this video, learn how to export data.
ERExporting_Data
-
In this video, learn how to input controls.
ERInput_Controls
-
In this video, learn how to use the search feature.
ERSearch_Feature
-
In this video, learn how to use the snipping tool.
ERSnipping_Tool
-
In this video, learn how to use prompts.
ERUsing_Prompts
-
In this video, learn how to place a call on hold, transfer the call and park the call.
Hold-Transfer-Park
-
In this video, learn about your desk phone home screen customization options.
HomeScreen
-
In this video, learn how to use the keywords in Service Now.
Keywords
-
In this video, learn how to make an action and search on a Mac.
Mac Action and New Search
-
In this video, learn how to install and search on a Mac.
Mac Install and Search
-
In this video, learn how to navigate and save on a Mac.
Mac Navigate and Saving
-
In this video, learn about the options available for your desk phone main screen.
MainScreen
Search for ""
Public, Restricted
43
Media
3
Members
- Managers:
- Appears In: