ITS Training Videos

ITS Training Videos

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In this channel, you will find different training videos on ITS supported software and services.

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Information security

CallForwarding 1 of 15

duration 1 minute 6 seconds

CallForwarding

CallForwarding

From Stephanie Hudzinski

54 plays 0
In this video, learn how to forward calls on your desk phone.
ConferenceCall 2 of 15

duration 1 minute 11 seconds

ConferenceCall

ConferenceCall

From Stephanie Hudzinski

27 plays 0
In this video, learn how to turn a call on your desk phone into a conference call.
ERCreating_Shortcut 3 of 15

duration 58 seconds

ERCreating_Shortcut

ERCreating_Shortcut

From Stephanie Hudzinski

14 plays 0
In this video, learn how to create a shortcut.
ERExporting_Data 4 of 15

duration 59 seconds

ERExporting_Data

ERExporting_Data

From Stephanie Hudzinski

14 plays 0
In this video, learn how to export data.
ERInput_Controls 5 of 15

duration 1 minute 12 seconds

ERInput_Controls

ERInput_Controls

From Stephanie Hudzinski

9 plays 0
In this video, learn how to input controls.
ERSearch_Feature 6 of 15

duration 57 seconds

ERSearch_Feature

ERSearch_Feature

From Stephanie Hudzinski

6 plays 0
In this video, learn how to use the search feature.
ERSnipping_Tool 7 of 15

duration 1 minute 6 seconds

ERSnipping_Tool

ERSnipping_Tool

From Stephanie Hudzinski

4 plays 0
In this video, learn how to use the snipping tool.
ERUsing_Prompts 8 of 15

duration 1 minute 22 seconds

ERUsing_Prompts

ERUsing_Prompts

From Stephanie Hudzinski

4 plays 0
In this video, learn how to use prompts.
Hold-Transfer-Park 9 of 15

duration 2 minutes 16 seconds

Hold-Transfer-Park

Hold-Transfer-Park

From Stephanie Hudzinski

13 plays 0
In this video, learn how to place a call on hold, transfer the call and park the call.
HomeScreen 10 of 15

duration 1 minute 52 seconds

HomeScreen

HomeScreen

From Stephanie Hudzinski

48 plays 0
In this video, learn about your desk phone home screen customization options.
Keywords 11 of 15

duration 2 minutes 0 seconds

Keywords

Keywords

From Stephanie Hudzinski

16 plays 0
In this video, learn how to use the keywords in Service Now.
Mac Action and New Search 12 of 15

duration 4 minutes 46 seconds

Mac Action and New Search

Mac Action and New Search

From Stephanie Hudzinski

2 plays 0
In this video, learn how to make an action and search on a Mac.
Mac Install and Search 13 of 15

duration 2 minutes 33 seconds

Mac Install and Search

Mac Install and Search

From Stephanie Hudzinski

1 plays 0
In this video, learn how to install and search on a Mac.
Mac Navigate and Saving 14 of 15

duration 1 minute 21 seconds

Mac Navigate and Saving

Mac Navigate and Saving

From Stephanie Hudzinski

0 plays 0
In this video, learn how to navigate and save on a Mac.
MainScreen 15 of 15

duration 1 minute 57 seconds

MainScreen

MainScreen

From Stephanie Hudzinski

21 plays 0
In this video, learn about the options available for your desk phone main screen.

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Managers:: Audrey O'Connell
Sarah Lipsey
Ashlee Binderim
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